AI-Driven, Secure
Financial Solutions

Confusing Policy Navigation for Users: Insurance seekers often struggled to understand coverage types, premium differences, and eligibility.

High Drop-Offs During Quote Generation: Lengthy forms without guidance led to incomplete submissions and lost leads.

Inefficient Claim Filing Processes: Manual claim workflows caused delays, frustration, and frequent follow-ups.

Low Support Availability: Customer service teams couldn't handle round-the-clock assistance across time zones.

Conversational Policy Navigator: Used NLP to recommend insurance plans based on user inputs like age, budget, and risk appetite.

Form Auto-Fill & Progress Guidance: Dynamically simplified long forms with context-based tips and progress-saving options.

Automated Claims Assistant: Walked users through claim submission, document uploads, and eligibility checks.

Omnichannel Deployment: Integrated chatbot into website, WhatsApp, and mobile app for continuous user engagement.

Outdated App Design: The legacy interface lacked appeal and made crypto actions feel complex to new users.

Fragmented Trading & Conversion Flow: Users faced interruptions when moving between INR transactions and crypto coin swaps.

Limited Wallet Control: Users couldn’t clearly track balances, interest rates, or manage multi-token deposits and withdrawals.

Admin Inefficiencies: Manual user oversight and lack of reporting tools slowed down platform operations.

Unified Crypto Dashboard: Real-time gainers/losers, wallet insights, transaction history, and flash trade—all in one view.

INR + Crypto Flexibility: Users can buy, sell, convert, deposit, and withdraw INR/crypto within a few taps.

Smart Admin Panel: Admins now manage users, currencies, reports, and app testing from a centralized dashboard.

Secure Wallet & Notifications: Integrated coin wallet with daily updates, alerts, and conversion status tracking.

Lengthy Loan Processing Times: Traditional loan approval processes were slow and required extensive documentation.

Limited Access for Underbanked Segments: People without full credit histories struggled to qualify for loans from mainstream banks.

Manual KYC and Risk Evaluation: Risk profiling was inefficient, delaying approvals and increasing default risk.

Poor UX in Existing Lending Apps: Many lending platforms were unintuitive, leading to drop-offs before completion.

Instant Loan Application: Apply for loans online with flexible amounts and tenures, making borrowing fast and user-friendly.

Loan Calculator: Instantly compute EMI, interest rates, and repayment timelines to plan your finances better.

End-to-End KYC: Enjoy fully paperless identity verification with secure data storage, ensuring compliance and convenience.

Real-Time Loan Tracking: Stay updated on loan status, disbursal progress, and transaction history—all from one dashboard.

Limited Payment Flexibility Across Retail: Users lacked a unified platform to pay at stores, transfer funds, and manage bills in one place.

Inconsistent User Experience in Wallet Apps: Most digital wallets didn’t offer smooth onboarding or real-time sync with bank accounts.

Security & Trust Concerns: Users needed reassurance through visible safety layers like transaction logs and multi-factor authentication.

Lack of QR Integration for Small Merchants: Many local businesses struggled to accept digital payments without complex hardware or processes.

Instant Registration & KYC Verification: Offered quick onboarding with secure identity checks for compliant wallet access.

Peer-to-Peer Transfers & Bill Payments: Enabled users to send/receive money instantly, pay bills, and manage balances from one app.

Bank Linking & Balance Management: Integrated with user bank accounts to add or withdraw funds seamlessly.

QR-Based Merchant Payments: Let users scan merchant QR codes for instant checkout without hardware dependencies.

Real-Time Transaction Logs & Security Features: Provided a detailed history of payments and enabled users to monitor activity and set up authentication.

Fragmented Policy Management: Users struggled with managing multiple insurance policies across different providers.

Inefficient Communication Channels: Lack of a unified platform led to delayed communications between users and insurance providers.

Manual Processes: Traditional methods of policy management were time-consuming and prone to errors.

Limited User Engagement: Users had minimal interaction with their insurance policies post-purchase, leading to low engagement.

Centralized Dashboard: Provided users with a unified view of all their insurance policies, regardless of the provider.

Real-time Notifications: Implemented instant alerts for policy renewals, updates, and claims status.

Automated Processes: Digitized policy management processes to reduce manual intervention and errors.

Interactive User Interface: Designed an intuitive ui to enhance user engagement and simplify navigation.

Cash-heavy Ecosystem: A large portion of the population relied on physical cash for daily transactions, limiting financial inclusion.

Slow and Risky Transfers: Informal methods of money transfer caused delays and security risks.

No Unified Bill Payment Platform: Users had to visit different outlets to pay utilities, increasing hassle and wait times.

Limited Access to Banking Tools: Many users lacked access to traditional banking or didn't meet kyc requirements.

Mobile Wallet with KYC-lite Onboarding: Allowed users to register and start transacting quickly without full bank verification.

Instant P2P Transfers & QR Code Payments: Enabled real-time transfers and easy merchant payments using secure qr scans.

Integrated Bill Payment System: Provided a single platform to pay for electricity, internet, water, and more.

Multilingual User Interface: Supported multiple regional languages for broader accessibility and adoption.

Cumbersome Loan Processes: Traditional loan methods required paperwork and long approvals, delaying urgent financial access.

Limited Accessibility: Users couldn't get timely loans during emergencies or outside bank hours.

Security Concerns: Sensitive personal and financial data required secure handling and encrypted processing standards.

Lack of Personalized Loan Options: Generic loan slabs didn't match different earning levels or repayment capacities.

Instant Eligibility Calculator: Real-time backend algorithm evaluated applicant data to generate dynamic loan eligibility instantly.

Paperless Application Process: Users uploaded documents and submitted forms digitally for faster, hassle-free approvals.

Secure Fund Disbursal: Funds were deposited directly into verified bank accounts using encrypted gateway systems.

Flexible Repayment Plans: Users chose custom EMIs based on income, expense patterns, and loan amount.

Complex Insurance Processes: Traditional insurance involved lengthy paperwork and complex procedures, deterring potential users.

Limited Coverage Options: Mainstream policies often overlooked coverage for everyday essentials and lifestyle needs.

Low Awareness Among Millennials: Younger demographics lacked awareness and trust in conventional insurance products.

Delayed Claim Settlements: Lengthy claim processes led to user dissatisfaction and reduced trust in insurers.

Simplified Digital Onboarding: Streamlined sign-up with email or phone number, enhancing user accessibility.

Customized Micro-Insurance Plans: Offered tailored policies for items like cycles, EVs, and pets.

One-Click Policy Generation: Enabled instant policy issuance and claim submissions through the platform.

Paperless Ecosystem: Facilitated digital documentation and storage, eliminating the need for physical paperwork.

Limited Access to Formal Credit: Millions of Indians, especially freelancers and blue-collar workers, lacked access to formal lending channels.

Urgent Cash Needs, Slow Approvals: Emergency borrowers couldn't afford to wait days for loan decisions or bank approvals.

High Default Risk Without Credit History: Assessing eligibility for new-to-credit users was complex without traditional credit scores.

User Trust & Security Concerns: Customers were hesitant to share financial details with digital platforms lacking strong brand presence.

1-Minute Digital Loan Application: Users apply instantly via mobile with Aadhaar and PAN-based eKYC and document upload.

Smart Eligibility Engine: Taplend runs automated background checks and income validation to score and approve loans in seconds.

Direct-to-Bank Disbursals: Approved loans are credited to the user's bank account instantly via secure UPI/NEFT integrations.

No Branch Visits, No Paperwork: Fully online application and repayment process makes the platform accessible 24/7.

High-Volume Market Surges: During volatile trading hours, Arihant's legacy systems faced performance drops, risking execution delays.

Fragmented Product Experience: Clients had to juggle between multiple apps and interfaces—weakening retention and engagement.

Scalability Constraints: With user growth and product expansion, Arihant needed infra that scaled fast—without downtime.

Security & Compliance Pressure: As a regulated entity, maintaining top-notch data protection and transaction security was non-negotiable.

Unified HCI Infrastructure: Migrated to Nutanix Hyper-Converged Infrastructure to eliminate lag and downtime even under peak load.

Omnichannel Trading Platforms: Developed a consistent experience across web, mobile, and desktop for seamless order execution.

Multi-Asset Investment Suite: Integrated mutual funds, SIPs, IPOs, FDs, NPS, PMS, and insurance products within a single client dashboard.

Secure KYC & DP Integrations: Connected with NSDL and CDSL for faster onboarding, document validation, and demat operations.